Privacy Policy

Welcome to ContractGen (“ContractGen,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, process, store, and share your information when you use our website, platform, and related services.

By accessing or using ContractGen, you agree to this Privacy Policy.

1. Nature of Services

ContractGen is a technology-enabled document preparation, workflow, and facilitation platform. We assist users in coordinating document processing and notarization requests with independent partner law firms and licensed notaries public.

ContractGen:

• Does not act as a notary public
• Does not perform notarizations
• Does not provide legal advice or legal representation
• Does not guarantee notarization approval

All notarization services are performed solely by independent licensed legal professionals.

2. Information We Collect

We may collect the following information:

Personal Information

• Full name
• Address
• Email address
• Mobile number
• Government-issued identification
• Signature
• Selfie/photo verification
• Billing and payment information

Document Information

• Contracts and uploaded files
• Supporting legal documents
• Transaction metadata
• Audit logs and timestamps

Technical Information

• IP address
• Browser/device information
• Cookies and analytics data
• Login and activity records

3. How We Use Your Information

We use your information to:

• Facilitate document processing and notarization coordination
• Verify identity and prevent fraud
• Communicate transaction updates
• Improve platform functionality and security
• Comply with legal and regulatory obligations
• Maintain audit and transaction records

4. Sharing of Information

Your information may be securely shared with:

• Independent partner law firms
• Licensed notaries public
• Identity verification providers
• Payment processors
• Cloud hosting and infrastructure providers
• Government authorities when legally required

We only share information necessary to facilitate requested services.

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information from unauthorized access, misuse, disclosure, or loss.

However, no online platform can guarantee absolute security.

6. Data Retention

We retain records, documents, and transaction logs only for as long as necessary to:

• Fulfill service obligations
• Comply with legal requirements
• Resolve disputes
• Enforce agreements

7. User Responsibilities

You are responsible for:

• Ensuring submitted documents are accurate and lawful
• Obtaining proper authority and consent for uploaded documents
• Providing truthful information during verification

You agree not to upload fraudulent, illegal, forged, or misleading documents.

8. Cookies and Analytics

ContractGen may use cookies and analytics technologies to improve user experience, monitor platform performance, and enhance security.

You may disable cookies through your browser settings.

9. Third-Party Services

Our platform may integrate with third-party providers including payment gateways, cloud services, communications providers, and verification tools.

We are not responsible for the privacy practices of third-party services.

10. Limitation of Liability

ContractGen acts solely as a technology and facilitation platform.

We are not liable for:

• Decisions made by partner law firms or notaries
• Rejection or denial of notarization requests
• Delays caused by third parties
• User-submitted errors or inaccuracies
• Legal consequences arising from document content

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time without prior notice. Continued use of the platform constitutes acceptance of the revised policy.

12. Contact Information

For inquiries regarding this Privacy Policy, contact:

ContractGen

Website: ContractGen

Email: support@contractgen.ph